Voicemail Policy | What About Vietnam
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What About Vietnam

Policy for use of voicemail recording

 

What About Vietnam – Voice Mail Message system

 

At What About Vietnam, we are committed to protecting the privacy and personal information of our listeners, users and customers. As part of this commitment, we have established the following policy regarding the use of our new voice mail message system on our website – www.whataboutvietnam.com

 

  1. Collection and Use of Information: When users leave a voice mail message on our website, they may be asked to provide certain personal information such as their name, and email address. This information will only be used for the purpose of contacting the user regarding their voice mail message and will not be shared with any third parties.

  2. Recording and Storage of Messages: All voice mail messages left on our website will be recorded and stored securely. Access to these recordings will be limited to authorized personnel for the purpose of responding to the message and improving our services.

  3. Appropriate Content: Users are expected to leave voice mail messages that are appropriate and respectful. Messages that contain offensive or inappropriate language, or that violate our terms of service, will not be tolerated and may result in deletion without any prior notice to the User.

  4. Security Measures: What About Vietnam has implemented appropriate security measures to protect against unauthorized access to, or alteration, disclosure or destruction of, voice mail messages. These measures include secure storage and encryption of recordings, as well as regular backups to ensure data integrity.

 

By using the voice mail feature on our website, users agree to be bound by the terms of this Privacy and Appropriateness Policy. If you have any questions or concerns about this policy, please contact us at whataboutvietnam@gmail.com

 

How to make best use of this voice mail message service.

 

  1. Ask a question:- You may be surprised to know that your question may be a hot topic for many travellers. In this case your question may be featured in a future episode. If you do not wish to be named if we do use the recording in an episode, please use “Anonymous” in the name field.

  2. Feedback:- This is an opportunity for you to provide some feedback as your interest in Vietnam grows.  You may wish to know more about a certain topic? Please let us know and we will do our best to feature a show about the topic, using your recording as the reason to do so.

  3. Review:- Please leave a review. It’s always great to “hear” how we are doing and what we can do to improve.

 

How does it work?

 

  1. Access the Voice Mail Feature: To leave a voice mail message on the website, navigate to the designated voice mail icon on the home website page. You may need to scroll to the bottom to see the link.

  2. Follow instructions to record Your Message: Once you have accessed the voice mail feature, you will be prompted to record your message. Follow the on-screen instructions to record your message using your computer's microphone or another device.

  3. Provide Contact Information:. This information is important and will be helpful in allowing us to respond appropriately.

  4. Review and Submit: Before submitting your voice mail message, listen to the recording to make sure you are satisfied with the content and quality. If everything is correct, click the submit button to send your message to the website.

  5. Wait for a Response: The website will review your voice mail message and respond to you as soon as possible. Depending on the volume of messages received, this may take several days.

  6. Keep Your Message Appropriate and Respectful: Please be mindful of the content of your voice mail message. Messages that contain offensive or inappropriate language, or that violate the website's terms of service, may not be answered or may result in immediate deletion without further notice.

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By following these instructions, you can effectively use the voice mail message option on the website to provide questions or feedback. If you have any questions or issues using the voice mail feature, please contact us whataboutvietnam@gmail.com

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NOTE: This is a trial at this stage to see if this is something that the listeners of What About Vietnam like to use, and for the business of What About Vietnam to assess its usefulness. If it is deemed that this has not attracted users in an appropriate way, then the service will be discontinued. So please use it where you can, so we can help you better understand your travel needs and interests in Vietnam.

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